Smart IMS Inc.

Enabling Enterprise Efficiency

Team size: 1000+
Founded: 1997

Overview of Smart IMS Inc.

Specializations

IT Services and IT ConsultingDigital TransformationCRMFintech

Smart IMS is an enterprise IT solutions and services company headquartered in Plainsboro, New Jersey, delivering technology and digital transformation services to clients worldwide. Its portfolio includes infrastructure management, cloud services on AWS and Azure, cybersecurity, application management, quality assurance, ERP and CRM implementation, communication services, and digital transformation consulting. With delivery centers across the Americas, Europe, and Asia-Pacific, including a primary hub in Hyderabad and an APAC regional headquarters in Singapore, Smart IMS serves industries such as life sciences, insurance, financial services, telecommunications, fintech, non-profit, and government, recently expanding through the acquisition of Hong Kong-based ITCS Group.

Global HQ: JP
Phone: +1 609-955-3030
Website: https://www.SmartIMS.com
Best for: Enabling Enterprise Efficiency
Services: Infrastructure Management Services, Application Development, Cloud Services, AWS, Azure
Capabilities: Infrastructure Management Services, Application Development, Cloud Services, AWS, Azure, Insurance, Lifesciences, Cybersecurity, AI, SOC/NOC, CISO, SAP

Profile updated 26 Jun 2026 Report incorrect data

Locations

Other office locations

Plainsboro, USA (Global headquarters)
Tucker, USA
Hyderabad, India
Singapore

Buyer Decision Checklist

Cybersecurity buying in Singapore turns on PDPA, the CSA Cybersecurity Act, and sector mandates from MAS and MOH. Use this checklist before you shortlist.

How to evaluate a cybersecurity vendor in Singapore

Confirm scope, rules of engagement, and who owns remediation before you sign.
Treat ISO 27001 / SOC 2 Type II / CREST as a baseline — ask for the auditor name and audit date, not just a logo.
Separate 'managed' from 'monitored': ask exactly what the vendor does at 3am when an alert fires, and whose name is on the on-call roster.
Check which reports are board-, audit-, or regulator-ready (MAS TRM, HCSF, or IM8 as applicable to you).
Get a fixed-fee scope for the first 90 days with unit pricing for extra endpoints, log volume, or incident-response hours.

Verify for Smart IMS Inc.

Confirm key details directly with the vendor — this listing isn't vendor-managed yet.
Ask for two recent Singapore client references you can speak with.
Request evidence of relevant certifications and their current validity.

Questions to ask

What is included in scope and retest, and what is explicitly excluded?
Can you share two Singapore clients in my sector and size that I can speak to?
How do you meet PDPC's 72-hour breach-notification window contractually?

Prepared under the TechDirectory editorial byline with review credit June C; this label is not proof of identity, credentials, or a completed human review. This directory-authored checklist is not attributed to Smart IMS Inc.; editorial independence has not been independently audited. Editorial standards

8/100

Profile signal score

Based on recorded profile signals. It is not a certification or independent verification of every claim, and it does not measure vendor quality or endorsement; paid plans do not affect it. How it works.

UEN recorded on profile No UEN recorded 0/20
Owner-claimed profile No owner claim recorded 0/10
Recorded grant eligibility None recorded 0/15
Recorded CSA trustmark None / expired 0/15
Listed certifications None listed 0/10
Approved reviews No approved reviews yet 0/20
Profile completeness 8/10 completeness 8/10