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Methodology

How the TechDirectory Verified Score works

Full transparency for buyers and vendors. Methodology version: vs-2026-06-15.

The Verified Score is an unbuyable 0–100 trust score. It is computed only from verified Singapore signals. No plan, payment, or sponsorship changes a company's score or its place in organic results. Methodology version: vs-2026-06-15.

What the score measures

  • ACRA-registered entity (UEN) — up to 20 points.
  • Verified ownership (claimed + attested) — up to 10 points.
  • Government grant eligibility (PSG / EDG / IMDA, with a source) — up to 15 points.
  • CSA cybersecurity trustmark (Cyber Essentials / Cyber Trust, unexpired) — up to 15 points.
  • Listed certifications — up to 10 points.
  • Verified local reviews (volume × rating) — up to 20 points.
  • Profile completeness — up to 10 points.

Signals that can lapse (grant verification, cybersecurity trustmarks) lose credit as they age or expire, so the score reflects current standing.

The verified local reviews factor (20 points) draws on our moderated review process, which is still accumulating reviews. Until a company has verified reviews on file, that factor scores 0 — so most companies' scores currently top out around 80. A low or absent score reflects missing evidence, not a negative judgement about the company.

Where the data comes from

The score is computed automatically from each company's current record — there is no manual scoring or editorial discretion, and every input is re-computed on each page request using the published method above (version vs-2026-06-15). The sources are:

  • Entity & UEN — Singapore's Accounting and Corporate Regulatory Authority (ACRA) register.
  • Cybersecurity trustmarks — the Cyber Security Agency of Singapore (CSA) Cyber Essentials and Cyber Trust marks.
  • Grant eligibility — IMDA and Enterprise Singapore programme listings (PSG, EDG), recorded with a source.
  • Ownership, certifications & completeness — verified during a company's claim and attestation, or from documents the company provides.
  • Verified local reviews — reviews left by verified accounts and approved through moderation.

Where a signal is unavailable, that factor simply scores 0 rather than being estimated or inferred.

What money cannot buy

Organic rankings can't be bought. A paid plan never changes a company's Verified Score or its organic order. Sponsored placements, when present, appear in a separate, clearly-labelled band above organic results and never reorder them. Paid lead routing in Get-Matched is labelled "Promoted" and is held to a quality floor.

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