Robotics procurement in Singapore spans very different machines — industrial arms, collaborative robots, autonomous mobile robots, and service robots — each with its own safety regime, integration effort, and support model. Be precise about the class you actually need, then pressure-test safety compliance, local servicing, and the real deployment economics before you shortlist.
How to evaluate a robotics vendor in Singapore
- Scope the robot class first — industrial arms, collaborative robots (cobots), autonomous mobile robots (AMRs), or service robots — because integrators and safety regimes differ sharply across them, and confirm the ACRA-registered entity and UEN behind the brand.
- Demand the safety basis in writing: compliance with ISO 10218 for industrial robots or ISO/TS 15066 for collaborative operation, a documented risk assessment, and — for anything on a worksite — alignment with MOM Workplace Safety and Health duties.
- Separate the hardware from the integration: ask who performs the cell design, commissioning, and ongoing maintenance in Singapore, what the spare-parts lead times and mean-time-to-repair are, and whether support is local or shipped from overseas.
- Pin the deployment economics — a scoped proof-of-value on your actual line or floor, throughput or uptime targets written into the contract, and whether the solution is PSG pre-approved or supportable under EDG or A*STAR programmes.
- Confirm data and continuity terms for connected robots: where telemetry and any camera data are stored, PDPA handling for footage that captures people, firmware-update responsibility, and a data-export and decommissioning path at end of contract.
Verify for Sang Nila Robotica
- Confirm key details directly with the vendor — this listing isn't vendor-managed yet.
- Ask for two recent Singapore client references you can speak with.
- Ask for a written scope of services before comparing quotes.
- Request evidence of relevant certifications and their current validity.
Questions to ask
- Which robot class, safety standard, and risk assessment apply to the exact cell or route we plan to deploy?
- Who commissions and maintains the system in Singapore, and what are your spare-parts lead times and mean-time-to-repair?
- Can you run a scoped proof-of-value on our own line with throughput or uptime targets we agree in writing?
- For robots with cameras or sensors, where is that data stored and how do you meet PDPA obligations?
