Innovax Systems - Contact Centre Solutions Provider In Singapore
Headquartered in Singapore with offices across Asia, Innovax Systems develops OpsCentral, an AI-powered cloud contact centre platform...
- Headquarters
- Singapore 169075
- Team size
- 11-50
- Founded
- 1998
What we do
Headquartered in Singapore with offices across Asia, Innovax Systems develops OpsCentral, an AI-powered cloud contact centre platform serving government agencies and Fortune 500 organisations across the Asia Pacific region. Founded in 1998, the company delivers omnichannel customer experience solutions encompassing voice, email, social media, CRM, and conversational AI capabilities. OpsCentral integrates computer telephony, skill-based routing, AI analytics, generative AI, and knowledge management into a single unified platform. Innovax Systems also provides business consulting and managed CX services, helping organisations align customer service strategies with operational goals while reducing total cost of ownership.
How we deliver
- omnichannel CRM
- IVR
- ticketing
- GenAI knowledge base
Company history
Innovax Systems - Contact Centre Solutions Provider In Singapore was founded in 1998.
Locations
Headquarters: Singapore 169075